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BUSINESS OPTIONS

Choose the right PawPass path.
Clear pricing before you claim.

Compare PawPass business listing and recognition plans before creating or claiming your business profile. A claimed listing is required to complete checkout because each plan must be connected to the correct business.

International businesses: Paid PawPass subscriptions are currently available only in the United States. Free business accounts are available in other countries.
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Prices shown below are PawPass listing and recognition plans.
Looking for downloadable staff materials or a customized service animal policy? View Service Animal Policy & Business Services →
Free
Claim your PawPass profile.
Create a claimed PawPass business account so you can keep your business information current and see access concerns tied to your listing.
Free claim
INCLUDES
✓ Claimed on PawPass badge
✓ Basic business information display
✓ Hours and contact information updates
✓ Public customer reviews and ratings display
✓ Ability to read access concern reports
✓ Ability to dispute or respond to access concern reports
BENEFITS
+ A clear claimed presence inside the PawPass ecosystem
+ Control over basic listing information
+ A place to view PawPass reviews and access feedback
+ A starting point for building community trust
IMPORTANT NOTES
Free claimed listings do not display a PawPass trust score
Free claimed listings do not include paid placement or enhanced profile tools
Every verified business may read, respond to, and dispute an Access Concern for free. Paid education is optional and never changes or resolves a concern
Best for: Businesses wanting a claimed PawPass presence without paid membership participation.
NOT INCLUDED
— Business review responses
— PawPass trust score display
— Ongoing membership tools
— Certification designation
— Enhanced analytics dashboard
— Multiple location support
Claim Free Business Listing
Access Ready
A stronger claimed listing.
Access Ready is for businesses that want an enhanced PawPass profile page and more control over their PawPass presence without entering the yearly Service Dog Ready recognition program.
$29/month or $290/year
Choose monthly or yearly billing when connecting the plan to your claimed business.
INCLUDES
✓ Enhanced PawPass business profile page
✓ Business logo and cover image uploads
✓ PawPass search and Discover placement
✓ Owner-controlled profile fields
✓ Support for up to 3 business locations
✓ Review response tools
✓ Access concern/report notifications
✓ Basic trust score context
✓ Business dashboard access
✓ Contact and business information management
✓ Ongoing PawPass participation status
BENEFITS
+ A more complete PawPass presence than the free claimed listing
+ A stronger public profile page for customers to review
+ Better visibility inside PawPass search
+ Ability to manage multiple nearby locations
+ Clearer tools for responding to community feedback
+ More active participation inside the PawPass ecosystem
IMPORTANT NOTES
Public ratings and reviews remain visible whether or not a business has a paid plan
Access Ready does not include the Service Dog Ready badge or annual recognition requirements
Membership does not guarantee positive reviews, legal compliance, or recognition status
Best for: Businesses wanting an enhanced PawPass profile page, review/report tools, and multi-location support without yearly recognition.
NOT INCLUDED
— Annual PawPass Service Dog Ready designation
— Service Dog Ready badge
— Recognition profile enhancements
Choose Access Ready
Yearly Only
PawPass Service Dog Ready
Private annual business recognition.
Service Dog Ready recognizes businesses that maintain required practices, complete a signed business attestation, and have verified manager and applicable employee training records. It is not ADA certification or government approval.
$249/year
Annual recognition only - no monthly option
INCLUDES
✓ Everything included in Access Ready
✓ 12 months of active recognition
✓ Written service animal policy requirement
✓ Employee guide distribution
✓ Verified manager completion of Service Animal Access Fundamentals
✓ Verified training completion by every applicable employee on the business staff roster
✓ Training access for applicable new employees during the recognition year
✓ Signed and versioned business attestation
✓ No-registration-requirement attestation
✓ Approved access-procedure attestation
✓ Dated PawPass Service Dog Ready badge and display permission
✓ Profile recognition designation
✓ Annual educational and staff-refresher update
✓ Annual renewal eligibility
BENEFITS
+ Increased customer confidence
+ Stronger accessibility-focused branding
+ Improved public reputation
+ Increased trust visibility
+ Differentiation from competitors
+ Stronger community perception
+ Improved visibility to accessibility-conscious consumers
IMPORTANT NOTES
Recognition renews yearly after applicable employee-training requirements and annual attestations are completed
The $249 renewal does not include a new custom policy, policy revisions, or consulting services
The badge expires if recognition is not renewed
Recognition does not alter ratings or reviews
This is a private educational program, not government approval, ADA certification, or a compliance guarantee
Best for: Businesses seeking documented education, trust-building, and annual service-animal readiness recognition.
NOT INCLUDED
— Custom enterprise rollout
— Dedicated account manager
Choose Service Dog Ready
Multi-Location
For teams with more than three locations.
For larger accounts, PawPass can price around location count, staff size, training needs, rollout support, and account complexity.
Contact PawPass
INCLUDES
✓ 4+ locations
✓ Custom location pricing
✓ Larger staff rollout options
✓ Custom training support
✓ Dedicated support
✓ Bulk staff import
✓ Multi-location reporting
✓ Executive visibility
Contact Sales
Received an access concern? There's a path forward.

A free verified business account can read, respond to, dispute, and report an Access Concern without purchasing anything. Any education or policy service is a separate optional resource and does not change, remove, or resolve the concern.

Common questions

Is PawPass training legally required?
No. PawPass training is educational and operational. It does not carry the force of law, does not guarantee legal compliance, and does not prevent every dispute. It gives staff clearer tools for handling service dog access situations and gives the business a documented good-faith training record.
What counts as a service animal under the ADA?
Under ADA Title III — which covers restaurants, hotels, retail, and most public businesses — a service animal is a dog individually trained to do work or perform tasks related to a person's disability. Emotional support animals are not service animals under this definition. Miniature horses may qualify in some settings.
What happens when an access concern is filed about my business?
The business can create a free PawPass business account, verify or claim the listing, read the concern, and submit a factual response, dispute, or content report for free. PawPass moderation preserves the original record and any resolution history. Separate education and policy services are optional and never required to respond or resolve a concern.
What is the PawPass Service Dog Ready badge?
The dated badge means PawPass verified that the authorized manager and every applicable employee listed on the business staff roster completed Service Animal Access Fundamentals, the business completed its signed annual attestation, and the current program payment or included first year was confirmed. It is not government approval, ADA certification, or a guarantee of future employee behavior.
Can I cancel at any time?
Monthly plans can be canceled anytime and paid access continues through the end of the billing period. Annual plans can be canceled to stop renewal, but unused time is not automatically refunded. When a paid plan ends, the business drops to the free dashboard and loses paid features such as enhanced profile tools, review responses, image tools, trust score display, training access, certificates, and badges where applicable.
What if access feedback about us is unfounded?
You can dispute it from the business console, starting with the free claimed account. PawPass admins review disputes before badge action is taken. If the concern does not hold up under review, it can be marked unfounded and closed.
Can Service Dog Ready businesses step down later?
Yes. The recognition period lasts one year. At expiration, the business may renew Service Dog Ready for $249 or step down to Access Ready. Its listing, reviews, ratings, and historical information remain intact even when the active recognition badge expires.
PawPass training is educational and operational in nature. It does not constitute legal advice. Businesses are responsible for compliance with all applicable laws. Recognition badges are awarded under PawPass program criteria and do not represent government approval, ADA certification, or legal endorsement. © 2026 Stodghill Consulting LLC.