LEARN

PawPass learning center

Quick links for community safety, public PawPass policies, and official ADA resource pages. Business certification and staff training live inside the business portal.

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Educational resources

PawPass resources are educational and community-focused. They are meant to help people understand experiences, expectations, and better ways to communicate.

FEATURED ARTICLE

Service Dog or Pet Dog?

A simple community explainer about dog roles in public spaces, why the distinction matters, and how clearer expectations help everyone.

Resources

Public Education

Public Education

Bringing a Service Dog to School

A back-to-school guide to ADA service animal basics, school-day planning, staff education, allergies, transportation, emergencies, and state rules for dogs in training.

Public Education

Service Dogs in Tattoo Shops

What handlers and tattoo businesses should know about service-dog access, sanitation, legitimate safety rules, and planning a safe appointment.

Public Education

Service Dogs and Rideshares

What United States handlers should know about rideshare access, driver questions, cleaning fees, reporting a refusal, and responsible travel.

Public Education

HUD's New Assistance Animal Enforcement Policy

What HUD's May 22, 2026 enforcement shift means for trained service animals, emotional support animals, housing complaints, and continuing legal uncertainty.

Public Education

Service Dog Certifications and Registries

What the ADA says about certificates, ID cards, online registries, voluntary programs, trainer records, and service-dog public access.

Public Education

Flying With Your Service Dog

What handlers should know about airline rules, DOT forms, cabin behavior, TSA screening, travel preparation, and international requirements.

Public Education

Housing Rights for Service Dogs and Emotional Support Animals

What renters, condominium owners, and HOA residents should know about assistance animals, documentation, reasonable accommodations, and Colorado protections.

Public Education

Service Dog vs. Emotional Support Animal

Understand how trained service-dog tasks, emotional support, public access, housing, and air-travel protections differ.

Public Education

ADA Accessibility Isn’t Just About Wheelchairs

Why accessibility includes physical spaces, communication, service-dog awareness, sensory needs, digital access, and respectful customer service.

Public Education

Why Claiming a Pet as a Service Dog Hurts Everyone

Why accurate representation matters for businesses, service dog handlers, dog owners, and the broader community.

Public Education

When Someone You Love Has a Service Dog

A guide for family and friends on supporting a service dog team with respect, boundaries, and understanding.

Public Education

Before You Judge a Service Dog Team

A public reminder to pause before confronting a service dog team, especially when disabilities or trained tasks may not be visible.

Community

Healthcare Accessibility

Why Does Healthcare Seem So Uneducated About ADA Accessibility?

Why disability-access confusion persists in healthcare, what federal protections require, and how practical policies can protect both patients and staff.

Military Families

Bringing a Service Dog Onto a Military Base

How installation entry differs from service-dog access, with guidance on visitor credentials, controlled facilities, active-duty procedures, military working dogs, and access questions.

Military Families

Getting a Service Dog Through the VA

How eligible veterans can begin the VA process, what the clinical team evaluates, where approved dogs come from, and which expenses may be covered.

Military Families

Service Dogs and Military Housing

What active-duty families, veterans, and dependents should know about government-owned, privatized, unaccompanied, and off-base housing accommodations.

How to Tell Your Employer You Need a Service Dog

A practical guide to requesting a service dog as a workplace accommodation and preparing for the conversation.

Dog Etiquette & Safety Guide

Public manners for approaching dogs, leash space, children, service dog teams, and body language.

How to Write a Helpful Accessibility Review

How to write clear, factual, and useful accessibility reviews that help businesses and future visitors.

Service Dog or Pet Dog?

A simple community explainer about dog roles in public spaces.

PawPass Policies

PawPass Accessibility Statement

Read PawPass's accessibility commitment, design goals, known limitations, location alternatives, and how to report a barrier.

PawPass Policies

Community Review Guidelines

What PawPass expects from reviews, photos, reports, and community participation.

PawPass Policies

Share an Access Experience

Share a first-person access experience for PawPass admin review.

Businesses & Employers

Businesses & Employers

Why Every Business Should Have a Service Dog Policy

How a clear U.S. service-dog policy helps employees apply ADA and state rules consistently, prevent access disputes, and welcome customers respectfully.

Businesses & Employers

What Every Business Owner Should Know About Service Dogs and the ADA

A practical introduction to service-dog access, the two permitted questions, employee conduct, removal rules, fees, and state protections for service dogs in training.

Businesses & Employers

Service Dogs in the Workplace

What employers should know about workplace accommodation requests, coworker concerns, and practical communication.

Businesses & Employers

5 Common Accessibility Mistakes Businesses Make

Simple ways businesses can avoid common accessibility oversights and create more welcoming customer experiences.

Businesses & Employers

Hiring an Employee With a Service Dog

Practical do's and don'ts for employers when interviewing, hiring, and working with employees who use service dogs.

Businesses & Employers

How PawPass Reviews Work

How PawPass reviews are submitted, moderated, and evaluated to help maintain a fair and trustworthy community.